Mar 02, 2024  
2020-2021 Academic Catalog 
2020-2021 Academic Catalog [ARCHIVED CATALOG]

Business Certificate: Retail Banking (EK04)


Campus contact for this program:
Professor Edward Becker,


The objective of this certificate program is to provide fundamental knowledge and skills to individuals seeking entry-level positions in Connecticut’s retail banking industry - primarily in branch banking and direct customer service/sales. However, completion of the program would help a student obtain an administrative support role in this industry.

Upon successful completion of the Certificate program, students will be able to:


  • Explain the fundamental principles of economics, money and banking
  • Demonstrate an understanding of the role of retail financial institutions in our society and personal lives.
  • Clearly understand the basic retail banking products.
  • Engage others in discussions of personal financial management - borrowing, saving, bill paying, etc..
  • Evaluate competitive banking products
  • Demonstrate analytical, problem-solving and decision-making skills applicable to customer service in a retail banking environment.

Suggested Sequence of Courses:

Prerequisite or parallel courses may be required. Please check individual course descriptions for details.

Total Credits: 21

1 BBG* E210  requires permission of the instructor or permission of the Business Academic Advisor.

NOTE: It is imperative that you see your Business Program Academic Advisor.

NOTE: Please read Expectations for Student Use of Computers in Courses here.